Terms of service

Last updated: 15 October 2026

1. Overview

Welcome to Globoit. These Terms of Service govern your access to and use of our website, https://globoit.co.uk, and any purchases made through our online store.

Throughout these Terms, the words “we”, “us”, and “our” refer to Globoit. The terms “you” and “your” refer to any person visiting our website, using our services, or purchasing products from us.

Globoit offers a selection of products for the home, garden, outdoor cooking, and kitchen, including garden storage sheds, barbecues, ovens, food processors, and multi-cookers.

By visiting our website, browsing our products, or placing an order, you agree to be bound by these Terms of Service and any policies referenced in them. If you do not agree with these Terms, please do not use our website.

Our online store is hosted on Shopify, which provides the e-commerce platform that enables us to offer our products and services.

2. Eligibility and Use of Our Website

By using this website, you confirm that you are legally capable of entering into a binding agreement under applicable law.

You agree to use our website only for lawful purposes and in accordance with these Terms.

You must not:

  • Use our website for fraudulent, unlawful, or unauthorised activities.

  • Violate any applicable local, national, or international laws or regulations.

  • Attempt to interfere with the security, operation, or functionality of our website.

  • Introduce malicious software, viruses, or other harmful code.

  • Attempt to gain unauthorised access to our systems, accounts, or data.

  • Copy, reproduce, distribute, or commercially exploit website content without appropriate authorisation.

  • Provide false, misleading, or fraudulent information when placing an order.

We reserve the right to restrict or terminate access to our website where reasonably necessary to protect our business, customers, website, or legal interests, subject to applicable law.

3. Product Information and Availability

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and other information displayed on our website are accurate and up to date.

However, certain differences may occur between product images and the actual product due to lighting, photography, screen settings, manufacturer updates, or changes in product presentation.

Product specifications, dimensions, colours, materials, features, and included accessories should be reviewed carefully before placing an order.

We do not guarantee that every product will remain available at all times. Products may be added, updated, temporarily unavailable, or discontinued without prior notice.

Where a product becomes unavailable after an order has been placed and we cannot fulfil the order, we will contact you and arrange an appropriate resolution, including a refund where applicable.

Nothing in this section limits your statutory rights concerning products that are faulty, misdescribed, or otherwise do not conform to the contract.

4. Prices and Payments

All prices displayed on our website are shown in the currency indicated at checkout.

We make reasonable efforts to ensure that prices are accurate. If a pricing error is identified, we will take appropriate steps to resolve it in accordance with applicable law.

Payment must be completed using one of the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorised to use the selected payment method and that the information provided is accurate.

We may use third-party payment processors to securely handle transactions. Payment processing may be subject to the terms and privacy policies of the relevant provider.

An order confirmation does not necessarily mean that an order has been dispatched. We will communicate any material issues affecting the fulfilment of your order and provide an appropriate resolution where required.

5. Orders and Order Acceptance

When you place an order through Globoit, you are submitting a request to purchase the selected products under these Terms.

After placing your order, you should receive an order confirmation containing relevant purchase details.

We reserve the right to review or decline an order in appropriate circumstances, including suspected fraud, unauthorised transactions, material pricing errors, product unavailability, or incorrect delivery information.

If payment has already been collected for an order that we cannot fulfil, we will arrange a refund as appropriate.

You are responsible for ensuring that your order details, email address, telephone number, billing information, and delivery address are accurate and complete.

Please contact us as soon as possible if you notice an error in your order. We cannot guarantee that changes or cancellations will be possible once processing or dispatch has begun.

6. Shipping and Delivery

Globoit currently offers shipping within the United Kingdom.

Our standard shipping service has an estimated delivery timeframe of 3–5 business days.

Standard shipping is always free. We do not charge a standard shipping fee for eligible orders delivered within our UK shipping area.

Delivery estimates are provided for guidance and are not guaranteed delivery dates unless expressly stated otherwise.

Delivery times may be affected by circumstances beyond our reasonable control, including carrier delays, severe weather, operational disruptions, or other unforeseen events.

You are responsible for providing a complete and accurate delivery address and ensuring that delivery arrangements can be completed.

If your order is delayed, appears to be lost, or arrives damaged, please contact us so we can investigate and advise you on the available options.

Our shipping arrangements do not limit any delivery-related rights you may have under applicable consumer law.

7. Returns, Refunds, and Cancellations

We want you to be satisfied with your purchase. Globoit accepts eligible returns requested within 30 days of receiving your order, subject to our Return and Refund Policy and applicable law.

Our general return arrangements include:

  • A 30-day return period.

  • Free return shipping for authorised eligible returns.

  • No restocking fees.

  • No products designated as final sale under our standard return policy.

To request a return, please contact us before sending the product back so we can provide the appropriate instructions.

Returned products should generally be in their original condition and include supplied accessories and packaging where appropriate. Certain legal exceptions and product-specific circumstances may apply.

If an item arrives damaged, defective, or incorrect, please contact us promptly so we can review the issue and explain the available remedies.

Refunds are generally issued to the original payment method after the return has been assessed and approved. We aim to process refunds promptly, normally within 14 days, subject to applicable statutory deadlines.

Eligible online purchases may also carry statutory cancellation rights under UK consumer law, including a cancellation period that generally runs for 14 days from the day after delivery. Legal exceptions may apply.

For complete information, please review our Return and Refund Policy on our website.

Nothing in these Terms removes or restricts your statutory rights.

8. Product Use and Safety

Products sold through Globoit should be used in accordance with the manufacturer's instructions, safety warnings, assembly requirements, and maintenance guidance.

For products such as garden storage sheds, barbecues, ovens, food processors, and multi-cookers, you should review the relevant instructions before assembly, installation, or use.

You are responsible for ensuring that products are suitable for your intended use and that they are installed, assembled, operated, and maintained appropriately.

Where installation, electrical work, ventilation, anchoring, or other specialist requirements apply, you should follow the manufacturer's guidance and any applicable legal or safety requirements.

We are not responsible for damage or injury resulting from improper installation, misuse, unauthorised modification, failure to follow safety instructions, or use contrary to the manufacturer's guidance, to the extent permitted by law.

This section does not exclude liability that cannot legally be excluded.

9. Promotions and Discount Offers

From time to time, we may offer promotions, discounts, or special offers through our website.

Promotional offers may be subject to additional terms, eligibility requirements, time limits, or product availability restrictions, which will be communicated where applicable.

Unless expressly stated otherwise, promotions cannot be exchanged for cash and may not be combined with other offers.

We reserve the right to correct promotional errors and withdraw or amend an offer where reasonably necessary and legally permitted. Any changes will not unlawfully affect rights already acquired by customers.

10. Third-Party Services and Links

Our website may include third-party services, tools, payment facilities, or links to external websites.

These services may be operated by independent providers and may be subject to their own terms and privacy policies.

We do not control all third-party websites or services and are not responsible for their content, availability, or independent practices.

The inclusion of a third-party link does not necessarily imply endorsement of that provider.

Your use of third-party services is subject to the terms and conditions applicable to those services.

11. Privacy and Personal Information

Your privacy is important to us.

Personal information collected through our website may be used to process orders, arrange deliveries, manage payments, provide customer support, prevent fraud, improve our services, and comply with legal obligations.

Our collection and use of personal information are explained in our Privacy Policy.

By using our website, you acknowledge that personal information will be handled in accordance with that policy and applicable data protection legislation.

Please review our Privacy Policy for further details about the information we collect, how we use it, and the rights available to you.

12. Intellectual Property

Unless otherwise stated, the content made available on our website, including text, branding, graphics, website design, and other materials, is owned by Globoit, its licensors, or the relevant rights holders.

You may access and use this content for personal, non-commercial shopping purposes.

You must not reproduce, republish, distribute, modify, commercially exploit, or create derivative works from protected website content without the appropriate permission, except where permitted by law.

Third-party trademarks, product names, and logos remain the property of their respective owners and are used where appropriate to identify products or brands.

13. Errors, Inaccuracies, and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping information, or other details.

We reserve the right to correct errors, update information, and make necessary changes to our website where legally permitted.

If an error materially affects an order you have placed, we will take appropriate steps to inform you and resolve the situation in accordance with applicable law.

We will not use this section to override any contractual or statutory rights that have already arisen.

14. Limitation of Liability

Nothing in these Terms excludes or limits liability where such exclusion or limitation would be unlawful.

This includes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, and any other liability that cannot legally be excluded or limited under applicable law.

Subject to the foregoing, Globoit will not be liable for losses that are not reasonably foreseeable or for losses arising from circumstances outside our reasonable control, to the extent permitted by law.

We are not responsible for losses resulting from a customer's misuse of products, failure to follow relevant safety instructions, or provision of incorrect delivery information, except where applicable law provides otherwise.

If you purchase products as a consumer, nothing in these Terms affects your legal rights concerning product quality, fitness for purpose, conformity with descriptions, delivery, refunds, or other protections under applicable consumer law.

15. Indemnification

To the extent permitted by applicable law, you agree not to use our website in a way that unlawfully harms Globoit, its service providers, or other users.

Where your unlawful conduct or material breach of these Terms causes loss or liability to Globoit, we may pursue remedies available under applicable law.

Nothing in this section requires a consumer to indemnify Globoit for matters for which the consumer cannot lawfully be held responsible.

16. Suspension and Termination

We may suspend or restrict access to our website where reasonably necessary for security, maintenance, fraud prevention, legal compliance, or the protection of our business and customers.

Where appropriate and legally required, we will provide relevant information about the restriction.

Termination or suspension of access does not remove rights or obligations that arose before the suspension or termination, including rights associated with existing orders, refunds, or consumer protection.

17. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes in our products, services, business practices, or legal requirements.

The latest version will be published on this page with the updated revision date.

Changes will apply from the time they are published unless otherwise stated. Any changes affecting existing orders or contractual rights will be handled in accordance with applicable law.

We encourage you to review these Terms periodically.

18. Governing Law

These Terms of Service are governed by the laws of England and Wales, except where mandatory consumer protection laws in your place of residence provide otherwise.

If you are a consumer residing in the United Kingdom, you may benefit from mandatory legal protections and may have the right to bring proceedings in the courts available under applicable law.

Nothing in this section removes any rights that cannot lawfully be waived or restricted.

19. Contact Information

If you have any questions about these Terms of Service, your order, our products, or our policies, please contact us.

Globoit

Website: https://globoit.co.uk

Email: info@globoit.co.uk

Phone: +44 (776) 187 42 09

Address: 79 Tame Rd, Tipton, DY4 7HU, United Kingdom

We will do our best to respond to enquiries and help resolve any issues relating to your shopping experience.

Thank you for choosing Globoit.